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Privacy Policy for
Oz Media Global Pte Ltd (Operating as 20x Agency)

Oz Media Global Pte Ltd, operating under the brand name 20x Agency (we, us, or our), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, in compliance with Singapore’s Personal Data Protection Act (PDPA) and applicable global data protection regulations.

1. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide when you contact us, such as your name, email address, phone number, and company information.
  • Usage Data: We collect information regarding your use of our website, such as IP address, browser type, and pages visited, to help improve our services.

2. How We Use Your Information

  • Service Delivery: To provide, manage, and improve the services you request, including content creation, strategic consulting, and social media. management.
  • Communication: To communicate with you about your account, our services, and to provide customer support.
  • Marketing: With your consent, we may use your contact information to send you marketing materials, updates, and offers related to our services.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party providers that assist us in delivering our services, such as video editors, payment processors, and analytics providers. All third-party providers are bound by data protection agreements.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal process.

4. International Data Transfers

As a Singapore-based company with a global client base, your data may be processed in other countries. We ensure appropriate safeguards are in place to protect your personal information, in compliance with the Personal Data Protection Act (PDPA) and applicable international laws.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and limited access to personal information by our employees.

6. Retention of Information

We retain personal information as long as necessary to fulfill the purposes for which it was collected, and in compliance with applicable legal requirements. When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. You may contact us at support@20xa.co for such requests.
  • Withdrawal of Consent: You can withdraw your consent for marketing communications at any time by contacting us or following the unsubscribe instructions in our emails.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

9. Changes to This Privacy Policy

Oz Media Global Pte Ltd reserves the right to update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be revised accordingly.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@20xa.co

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